Portland Pig BackYard Ultra

Question 1

When will entries close?

Accepted Answer

Entries to each event (unless stated otherwise on the event profile page) will close automatically on the Sunday prior to race day. This allows us enough time to sort out start lists and timing equipment, etc. No entries will be allowed after this date.

Question 2

I can no longer take part, what are my options?

Accepted Answer

Unfortunately as per our T&Cs, we don’t offer refunds or deferrals but if you took out booking protection, you can claim a refund through them: https://bookingprotect.com/apply-for-a-refund/. Alternatively, you can transfer your booking to another person, or race using your Eventrac account. This has to be done no later than 2 weeks prior to the event or date stated on the event profile page .

Alternatively if you booked through a third party entry system such as Find A Race - you must take up your refund request with them directly - they offer a refund protection scheme with  XCover - https://www.xcover.com/en/pds/booking-refund-protection-uk

Question 3

Will I receive any additional information before the event?

Accepted Answer

Yes, we will send out a pre-event information pack via email the week before the event. This will include venue details, timings and everything you need to know about race day.

Question 4

Can spectators come to the event?

Accepted Answer

Spectators are very welcome to come and cheer you on at our events. If you are spectating out on roads, please keep safely on the road and out of the way of racers.

Question 5

Do you have medical support at the event?

Accepted Answer

We will always have a medical team available at our events. One team will be based at the start/finish area and one mobile team. If you need medical assistance, please ask a marshal.

Question 6

What happens if I retire from a race?

Accepted Answer

You MUST inform race HQ that you have retired from the event and hand your timing chip back in. If you aren’t accounted for at the end of the race, we will ring you and your emergency contact.

Question 7

Is there a bag drop?

Accepted Answer

Yes, bag drop facilities will be available at all of our events.

Question 8

Where do I park?

Accepted Answer

Please read the race brief for full instructions of how the day will run.

Question 9

Where can I find my results?

Accepted Answer

You will find all of our results here - https://www.timingmonkey.co.uk/

Question 10

Where can I find my photos?

Accepted Answer

You can view your photos taken on the day free on our facebook page - https://www.facebook.com/BustinSkinEvents/photos/

Question 11

Where can I find the race brief?

Accepted Answer

Race brief can be found here - https://bustinskin.com/race-briefs2/

Portland Pig BackYard Ultra

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