Rocks and Drops

Question 1

What is your cancellation policy?

Accepted Answer

If for any reason you are unable to attend an event, please get in contact with us. If it’s over 28 days before the event you will get a full refund (minus fees). Unfortunately, if it's within a month of the event we are unable to offer refunds.

We reserve the right to cancel any of our events if we do not have the numbers or we cannot safely carry out the session due to coaches availability or adverse weather. In this instance we wil otify you as soon as we can, offering a different date or a full refund.

Question 2

What happens if there is bad weather?

Accepted Answer

In the event of extreme weather conditions we may have to change the schedule or remove some rides, this information will be  emailed out if this occurs 

If we feel the weather requires cancellation of a session we will do so for the safety of our guests. In which case we will offer refunds (minus fees) or offer deferral to another event.

Question 3

Are there any age restrictions?

Accepted Answer

Children under 16 are free to come to the festival, but will be unable to take part in the sessions. 16 and over are full price, and can take part in everything (under 16s must have an adult with them).

Question 4

Can I bring my ebike?

Accepted Answer

E-bikers are more than welcome to join us for all sessions and there will be a place to charge your bike during the festival .

Rocks and Drops

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Rocks and Drops