The Osprey Sprint Triathlon

Question 1

Is there an age limit?

Accepted Answer

You must be 16 years or over on the day of the event to compete in pool-based sprint triathlons.

Question 2

When will entries close?

Accepted Answer

Entries will close automatically on the Sunday before race day, unless stated otherwise on the event profile page.

This allows us time to prepare start lists and timing equipment. No entries will be accepted after entries close.

Question 3

I can no longer take part, what are my options?

Accepted Answer

Refunds, Deferrals & Transfers

In line with our Terms & Conditions, we do not offer refunds or deferrals.

If you purchased Booking Protect refund protection at the time of entry, you may submit a claim directly with them:
https://bookingprotect.com/apply-for-a-refund/

If you entered via a third-party entry platform (e.g. Find A Race), any refund request must be made directly with that provider. Their refund protection is administered by XCover:
https://www.xcover.com/en/pds/booking-refund-protection-uk

Entry Transfers

You may transfer your entry to another person via your Eventrac account, subject to the following conditions:

Transfers must be completed no later than 14 days before the event, or by the date stated on the event profile page.
Transfers are free of charge.
The replacement athlete will pay the entry fee at the point of transfer.
The original entrant will receive a full refund from the entry system within a few working days.

Race-distance changes (where offered) must also be completed within the same timeframe via your Eventrac account.

Question 4

Will I receive any additional information before the event?

Accepted Answer

Yes. A pre-event information pack will be emailed to you during the week leading up to the event.
This will include venue details, timings, and everything you need to know for race day.

Question 5

Can spectators come to the event?

Accepted Answer

Yes — spectators are very welcome to come along and cheer you on.

If spectating on roads or along the course, please stay aware, keep safely to the side, and avoid obstructing racers.

Question 6

Do you have medical support at the event?

Accepted Answer

Yes. Medical support is provided at all our events.

A medical team will be based at the start/finish area, with an additional mobile team on course.
If you need medical assistance at any time, please inform a marshal immediately.

Question 7

What happens if I retire from a race?

Accepted Answer

If you retire from the race, you must report to Race HQ immediately and return your timing chip.

If you are not accounted for at the end of the event, we will attempt to contact you and your emergency contact as part of our safety procedures.

Question 8

Is there a bag drop?

Accepted Answer

Yes, bag drop facilities will be available. Items are left at your own risk.

Question 9

Can I wear earphones or use an MP3 player (Triathlon events)?

Accepted Answer

No. Earphones are not permitted in any part of the event.

Question 10

Where do I park?

Accepted Answer

Parking details and instructions for race day are included in the race brief.
Please make sure you read this carefully before attending.

Question 11

Where can I find my results?

Accepted Answer

All event results can be found here:
https://www.timingmonkey.co.uk/

Question 12

Where can I find my photos?

Accepted Answer

Photos taken on the day will be available free to view on our Facebook page:
https://www.facebook.com/BustinSkinEvents/photos/

Question 13

Where can I find the race brief?

Accepted Answer

The race brief is available here:
https://bustinskin.com/race-briefs2/

Question 14

What happens if the event is cancelled due to weather or safety?

Accepted Answer

In the event of cancellation or course changes due to weather or safety concerns, no refunds will be issued. Any updates will be communicated via email and our social channels.

Question 15

Are dogs allowed at the event?

Accepted Answer

Well-behaved dogs are welcome at the venue but must be kept on a lead at all times.

Dogs are not permitted on the race course at any time.

Question 16

Can someone collect my race pack for me?

Accepted Answer

No. Race packs must be collected by the competitor unless stated otherwise in the race brief.

Question 17

Is there a cut-off time?

Accepted Answer

Cut-off times (where applicable) will be detailed in the race brief. Participants who fail to meet cut-off times may be withdrawn for safety reasons.

Question 18

How is my personal data used?

Accepted Answer

Your name, contact details, and finish time will be used for race administration, timing results, and communication about the event. We will not share your information with third parties except where required (e.g., timing partners or medical support).

Question 19

What if my entry information is wrong?

Accepted Answer

You must provide accurate details when entering. The organiser reserves the right to refuse or cancel your entry without refund if information is found to be false or incomplete.

Question 20

Do I need ID on race day?

Accepted Answer

You may need to present valid photo ID at registration, especially for larger events. Check your race brief for specific ID requirements.

Question 21

Do I enter at my own risk?

Accepted Answer

By entering, you acknowledge that participation involves inherent risks. You confirm that you are fit to compete and accept responsibility for your own safety and equipment. The organiser is not responsible for injury, loss, or damage beyond their legal duty of care.

Question 22

Are race decisions final?

Accepted Answer

All decisions by the race director, officials, and event staff are final. This includes safety decisions, course changes, disqualifications, and placings.

Question 23

Will my photo or video be used?

Accepted Answer

By participating, you consent to being photographed and filmed at the event. These images may be used by the organiser for marketing and media purposes. If you do not wish to be featured, please contact us before the event.

Question 24

Do I need specific equipment?

Accepted Answer

In addition to standard safety gear (e.g., helmets), you must ensure all equipment is in good working order. Failure to comply with mandatory equipment requirements may result in disqualification.

Question 25

Can the event be changed?

Accepted Answer

The organiser reserves the right to amend the event format, course, timings, or schedule if required for safety or operational reasons.

Question 26

Withdrawal by organisers (safety / behaviour)

Accepted Answer

The organiser reserves the right to withdraw any participant who is deemed unsafe, unfit to continue, or whose behaviour is considered dangerous or unsporting.

Question 27

Force majeure - Events outside our control

Accepted Answer

The organiser will not be liable for any loss or damage caused by events beyond their reasonable control.

Question 28

How does the referral scheme work?

Accepted Answer

Once you’ve entered, Eventrac generates a unique referral link just for you.

When someone enters using your link, credit is automatically applied to your account according to the event’s referral offer.

Referral links are available after entry only.

The Osprey Sprint Triathlon

Bustinskin Events

The Osprey Sprint Triathlon

4.9/5